Frequently Asked Questions (FAQs)
About Apple Watch
Q
Siri is not working on Apple Watch
A
1. Open the "Settings" app on your Apple Watch.
2. Tap on "Siri."
3. Next, select "Siri History."
4. Finally, choose "Delete Siri History" to clear your Siri history on the Apple Watch.
How do I download Teri?
For now Teri only available on iOS App Store: https://apps.apple.com/app/id1583902261
Q
How to cancel subscription
A
Here are the easy steps to cancel your subscription, managed securely by Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Tap 'Subscriptions'.
Look for 'Teri' in the list and tap it.
Tap 'Cancel Subscription'.
You can always check out this official Apple Support page for additional details: Manage your Apple subscriptions
Please note: Uninstalling the Teri app will not automatically stop your subscription — you must actively cancel the subscription using the process described here. If you delete the app without cancelling your subscription, you will still be charged.
Q
How to refund
A
If you've accidentally made a purchase within Teri or need to request a refund for any reason, Apple handles all refunds directly. Here's how to get started:
Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
Find your Teri subscription in your purchase history.
Choose 'Report a Problem' next to the purchase you want a refund for.
Follow the onscreen steps and select the 'Didn't mean to purchase this item' or the relevant option.
You can always check out this official Apple Support page for additional details: Request a refund for apps or content that you bought from Apple.
Please remember: All refund requests are subject to Apple's refund policy. Teri does not have the ability to issue refunds directly as all payment transactions are handled by Apple.