Privacy Policy

Teri tech., Ltd. (Uniform ID 24406873, Address: No. 327, Baoshun Rd., East District, Chiayi City, Taiwan, hereafter “the Company”) respects and protects your personal data. This policy explains how we collect, process, use, and safeguard the information you provide or generate when using Teri (“the Service”). By registering, logging in, or using the Service, you agree to this Privacy Policy.

 

【1. Data We Collect】

• Account Information: Email, OAuth Token (for login and notifications)

• Vehicle Identifier: VIN (to bind your vehicle)

• Vehicle Status Data: mileage, battery level, tire pressure, real-time status (core functionality)

• Trip Records: start/end time, GPS routes (trip review and alerts)

• Crash Diagnostics: crash stack trace, device model, OS version (via Firebase Crashlytics for debugging)

※ The Service does not use cookies, Google Analytics, or any third-party behavioral tracking technologies.

 

【2. Purposes of Use】

(1) Verify identity and provide the Service’s features.

(2) Send vehicle status notifications by email with your consent.

(3) Debugging, statistics, and security maintenance.

(4) Comply with legal obligations or lawful requests from authorities.

 

【3. Data Sharing】

– No Sale: The Company does not sell, trade, or rent your personal data to third parties.

– Crashlytics: Used solely for crash diagnostics and, unless separately authorized by you, contains no personally identifying information.

– Legal Requests: Data will be disclosed only under valid court orders or lawful demands by competent authorities.

 

【4. Retention and Deletion】

When you “Log out and Revoke Tesla Access” in the app, all vehicle and account data are deleted immediately; the Company keeps no backups. Anonymous crash logs are overwritten after 24 hours.

 

【5. Your Rights】

Under Taiwan PDPA, GDPR, and CCPA, you may request access, copies, correction, suspension of use, deletion, and data portability. Email requests to kris@teriapp.com; we respond within 30 days.

 

【6. Children】

The Service is available only to users aged 16 or older. Age confirmation is required during registration. Users under 16 must not register.

 

【7. International Transfers】

Your data are stored on the Company’s self-hosted servers in Taiwan. EU/UK users acknowledge and consent to cross-border transfers; the Company relies on GDPR Standard Contractual Clauses (SCCs) for protection.

 

【8. Security Measures】

• Full-site HTTPS with TLS 1.3

• OAuth Tokens encrypted with AES-256

• Least-privilege access controls and 2-factor admin login

• Quarterly penetration testing and log monitoring

 

【9. GDPR Specifics】

EU Representative / DPO: Kuang Lin (Email: kris@teriapp.com, same address above).

EU users may lodge a complaint with their supervisory authority.

 

【10. CCPA Specifics】

– You may request disclosure of the categories and sources of personal data collected in the past 12 months.

– You may request deletion of your data at any time; the Company will not discriminate for exercising CCPA rights.

 

【11. Policy Changes】

Material changes will be announced on the website or in-app and emailed to you. Continued use after such notice constitutes acceptance of the revised policy.

 

【12. Contact】

Privacy Contact: Kuang Lin

Email: kris@teriapp.com

Address: No. 327, Baoshun Rd., East Dist., Chiayi City, Taiwan